Roll-off dumpster rental
A receptionist that knows your prices and your schedule.
Switchboard answers your line, quotes your per-week rates exactly, checks which units are actually free, and takes a booking request for you to approve while you’re out on a delivery.
On a call, it can
- Quote your exact price for any size you rent, by the week.
- Check real availability for a start date, and give the earliest opening if you’re full.
- Offer the waitlist when the dates they want are taken.
- Take a booking request with name, callback number, delivery address with ZIP, and placement notes.
- Take extension, reschedule, and cancellation requests from existing customers.
- Recognize a returning caller by their number and mention their upcoming rental.
- Answer policy questions you’ve written: prohibited items, service area, driveway protection, weight limits, payment.
- Take a message for anything it isn’t sure about.
Extensions, reschedules, and cancellations all become requests. Nothing changes on your schedule until you approve it.
It will never
- Make up or round a price. It reads back what your price list returns, to the cent.
- Say a rental is booked when it’s a request. In approval mode it always says the owner will confirm.
- Double-book a unit. Capacity is enforced in the database, not by the AI’s memory.
- Ask for a card number. Payment stays between you and your customer.
Hear it handle a full call
- Receptionist
Thanks for calling Acme Roll-Off! This call may be recorded. How may I help you?
- Caller
Hey, how much is a 16-yard dumpster? I’m cleaning out a garage.
- Receptionist
A 16-yard rental is $450.00 per week. Would you like to get one scheduled?
- Caller
Yeah. Can you drop it next Monday?
- Receptionist
How long would you like it for?
- Caller
Just the one week.
- Receptionist
Yes, I can start that on Monday, September 14, 2026. That’s one week at $450.00 per week, $450.00 total. I’ll need a few details. You called from (555) 010-0123. Is that a good number to reach you on?
- Caller
Yep.
- Receptionist
What’s your first name?
- Caller
Dana.
- Receptionist
And your last name?
- Caller
Reyes.
- Receptionist
Where should we deliver it?
- Caller
412 Maple Street.
- Receptionist
And the ZIP code there?
- Caller
01234.
- Receptionist
Anything the driver should know, like which side of the driveway or a gate code?
- Caller
Left side of the driveway is fine.
- Receptionist
Your request is in. The owner will confirm shortly. Is there anything else I can help you with?
- Caller
So I’m booked?
- Receptionist
Not quite yet. It’s a request right now, and the owner will confirm it with you shortly. Anything else?
- Caller
No, that’s it.
- Receptionist
Thanks for calling Acme Roll-Off, and have a great day, Dana!
Example business. Every price and date the receptionist says comes from that business’s own settings.
The caller pushes with “So I’m booked?” and the receptionist holds the line. That exchange is a standing test we run before shipping any change.
You approve, unless you’d rather not
Approval mode (the default)
Every call creates a request that waits for you and expires if you don’t act within a window you choose. Approve it on the schedule, deny it, or let it expire and call them yourself. The caller is told you’ll confirm, never that they’re booked.
Auto-book (optional)
When you’re confident in your inventory, the receptionist can confirm directly and read back the dates and total on the call. We set this up with you rather than leaving it as a switch to flip by accident.
What we need from you
Setup is a conversation and a short list. Nothing here needs a spreadsheet.
- Sizes you rent, how many of each, and the price per week.
- Minimum and maximum rental length, and how far ahead you take bookings.
- Lead time you need before a delivery.
- Hours and time zone.
- Service area and the policies you want it to answer.
- Who gets notified, and in what order.
- Whether you want to approve first (recommended) or auto-book.
What it doesn’t do
Limits as of today. If one of these is a dealbreaker, better to know now.
- Rentals are a flat rate per size, per week. Tonnage, zone, and fuel surcharges aren’t supported. Anything priced case by case gets handed to you for a quote instead.
- One dumpster per booking. Multi-unit jobs come to you as separate requests or a message.
- No route or drive-time logic. It commits to delivery dates, never to a delivery time.
- Inbound calls only. It doesn’t text your customers and doesn’t make outbound calls.
- No live transfer to you mid-call; it takes a message or callback request instead.
Limited pilot spots
We’re onboarding a small number of businesses
Switchboard is new, and we take on pilot customers one at a time, so every call gets reviewed and every rough edge gets fixed with you. If you run a service business and you’re missing calls, we’d like to talk.